Shipping Policy

Order Processing

We process all orders within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.

During peak seasons or promotional events, processing times may be slightly longer.

Shipping Rates & Delivery Times

Delivery times vary depending on your location and the shipping method selected at checkout.

• Standard Shipping: 3–7 business days

• Express Shipping: 1–3 business days (where available)

• International Shipping: 7–21 business days

Shipping costs are calculated at checkout based on your delivery address and selected shipping method.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number. Please allow up to 24 hours for tracking information to become available.

International Shipping

We ship to selected countries worldwide. Delivery times may vary depending on customs clearance and local postal services.

Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Shipping Delays

While we strive to deliver orders on time, delays may occur due to weather conditions, customs processing, carrier issues, or other unforeseen circumstances. We appreciate your patience and understanding.

Incorrect Shipping Address

Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.

If you notice an error, contact us immediately. If your order has not yet been shipped, we will do our best to update the address.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue and provide an appropriate solution.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team.

Email: support@yourstore.com

Business Hours: Monday–Friday, 9:00 AM–5:00 PM